• Return Policy

    FINAL SALE: Due to scheduled warehouse changes, all Element orders placed after 2/1/24 are final sale until further notice (not eligible for return or exchange).

  • Returned an order purchased with a prepaid gift card?

    If a prepaid gift card was used to place your order and a return was processed, the funds will be returned to the prepaid gift card. Refunds are processed back to your original form of payment regardless or what was used.

    If you no longer have the prepaid gift card or the card has expired, you will need to contact the card provider for options.