• Shipping Rates and Timelines

    U.S. Shipping Only. We do not offer international shipping.

    Shipping Methods & Timelines

    US PO Box Shipping:  PO Boxes & APO/FPO addresses are limited to only Standard shipping method.  UPS Ground or Expedited shipping methods are unavailable at this time. 

    Standard/Ground Order Processing: Allow 2-3 business days (excluding weekends & all U.S. federal holidays) for processing before order ships from our warehouse. 

    Second Day/Next Day Order Processing: Orders placed before 9 AM PST typically ship the same day. Orders placed after 9 AM PST, will ship out the following business day. (Excludes weekends & all U.S. federal holidays). 

    Delivery Time: Time begins calculating once order has shipped from the warehouse. Please allow 24 hours for your tracking number to update from when the order has been shipped.

    Economy Shipping
    Shipping Destination Cost (Orders under $65) Cost (Orders over $65) Estimated Delivery Time
    Continental U.S. $5.00 FREE 2-6 Business Days*
    Alaska, Hawaii $8.00 FREE 10-14 Business Days*
    U.S. Territories, APO/FPO  $5.00 FREE 4-6 Weeks*

     

    Ground Shipping
    Shipping Destination  Cost Estimated Delivery Time
    Continental U.S. $8.00 1-5 Business Days*
    Alaska, Hawaii $12.00 1-5 Business Days*

     

    Second Day Shipping
    Shipping Destination  Cost Estimated Delivery Time
    Continental U.S. $15.00 2-3 Business Days*
    Alaska, Hawaii $20.00 2-3 Businesses Days*

     

    Next Day Shipping
    Shipping Destination  Cost Estimated Delivery Time
    Continental U.S. $20.00 1 Business Day*

     

  • Multiple Shipments

    If your order contains multiple items, they may be shipped separately. We ship from multiple locations to ensure you receive your items as fast as possible.

    If an item is missing from your order, it may be preparing to ship or already in route to deliver on a different day. Once all items have been shipped you will receive an email containing all tracking numbers associated to each item.

  • How do I get free shipping?

    Join the My Element loyalty program for free shipping, free returns, and other awesome perks. Click here to sign up!

     

  • When will my order ship?

    Economy/Ground Order Processing: Allow 2-3 business days (excluding weekends & all U.S. federal holidays) for processing before order ships from our warehouse.

    Second Day/Next Day Order Processing: Orders placed before 9 AM PST typically ship the same day. Orders placed after 9 AM PST, will ship out the following business day. (Excludes weekends & all U.S. federal holidays).

    Delivery Time: Time begins calculating once order has shipped from the warehouse. Please allow 24 hours for your tracking number to update from when the order has been shipped.

  • Can I ship my order to a PO BOX?

    Orders shipping within the US to a PO Box & APO/FPO addresses are limited to only a Standard shipping method. UPS Ground or Expedited shipping methods are unavailable at this time.

  • What if there’s a problem with my shipment?

    If you are experiencing an issue with your shipment please contact customer service for assistance by clicking here


  • How can I change my shipping address?

    Unfortunately, once an order is submitted we are unable to make any modifications. 

  • How can I track my order?

    You will receive a shipping confirmation email once the order has shipped from our warehouse. It will contain information to track your order. You can also view the tracking information by clicking here

    Please keep in mind that delivery time frame begins calculating once order has shipped from the warehouse.

  • What are your shipping rates?

    Shipping rates can vary from time to time. We also run promotions that can be viewed during checkout. Below are our current shipping rates. 

    Economy Shipping
    Shipping Destination Cost (Orders under $65) Cost (Orders over $65) Estimated Delivery Time
    Continental U.S. $5.00 FREE 2-6 Business Days*
    Alaska, Hawaii $8.00 FREE 10-14 Business Days*
    U.S. Territories, APO/FPO  $5.00 FREE 4-6 Weeks*

     

    Ground Shipping
    Shipping Destination  Cost Estimated Delivery Time
    Continental U.S. $8.00 1-5 Business Days*
    Alaska, Hawaii $12.00 1-5 Business Days*

     

    Second Day Shipping
    Shipping Destination  Cost Estimated Delivery Time
    Continental U.S. $15.00 2-3 Business Days*
    Alaska, Hawaii $20.00 2-3 Businesses Days*

     

    Next Day Shipping
    Shipping Destination  Cost Estimated Delivery Time
    Continental U.S. $20.00 1 Business Day*