To initiate a warranty claim:
Please contact firstname.lastname@example.org when doing so, please include:
- Your name
- Product number/color/size
- Brief description of the issue that you are encountering with the product
- Photos of the defective area
- Copy of the original proof of purchase
Once we receive your email, one of our warranty coordinators will reach out to you with the next steps to get your claim processed.
Warranty claim shipments sent in without prior approval will be returned to sender.