Luggage Warranty

Policy covers specifically: Bags, Backpacks and Luggage.

Element warrants all Bags, Backpacks and Luggage to be free of defects in material or workmanship for a period of ninety (90) days from the original date of purchase, when purchased from an authorized dealer. The Bags, Backpacks and Luggage warranty covers defect of workmanship and materials, but does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and material through time, exposure or extensive use.  If a Element product is found to be defective after inspection by a warranty technician, Element will repair or replace the product with an existing comparable model at the technician’s discretion.

Element is not liable for any damages, losses and/or costs incurred resulting from the loss or usage of our products.

Warranty policy is subject to the following limitations:

  • - All warranty claims must be accompanied by the original purchase receipt from an authorized dealer.
  • - All warranty claims returned must have prior return authorization.
  • - Repaired or replaced products are covered for the remainder of the original warranty.
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